DeKalb tag offices prepare for DOR statewide motor vehicles system upgrade

Photo: DeKalb County Tax Commissioner Irvin J. Johnson

DeKalb County, GA – Beginning Thursday, Dec. 30 at 7 p.m., the Georgia Department of Revenue (DOR) will upgrade its Driver Record and Integrated Vehicle Enterprise System (DRIVES), a press release said.

During the upgrade, the processing of vehicle registrations and titling services, including e-Services and tag renewal kiosks, will be unavailable from Thursday, Dec. 30, 2021 at 7 p.m. through Monday, Jan. 3, 2022. All vehicle owners with expiration dates in late December and early January are encouraged to renew before Dec. 30 to avoid delays.

What to Expect: Thursday, Dec. 30, 2021 through Jan. 3, 2022:

  • The tax office and the Georgia Department of Revenue Motor Vehicle Division will be unable to process transactions.
  • All online motor vehicle related services, including online tag renewal services, will be unavailable.
  • Motor Vehicle Self Service Kiosks will be unavailable.

How will this impact Georgia motor vehicle owners and drivers?

  • Customers and dealers seeking services should complete their business at a county tag office prior to Thursday, Dec. 30, 2021 at 1 p.m.
  • Dealers will be able to initiate electronic title and registration (ETR) transactions and issue emergency temporary operating permits (TOPs) over New Year’s weekend.
  • Law enforcement will still have access to motor vehicle records.

Please note the DeKalb County Tax Commissioner’s Office operating schedule as follows:

  • Thursday, Dec. 30 – offices close at 1 p.m.
  • Friday, Dec. 31 – offices closed in observance of the New Year’s Day holiday.
  • Monday, Jan. 3 – only property tax services are available at the office located on Memorial Drive; all other offices will be closed.

For more information on upcoming schedule changes, please visit the DeKalb County Tax Commissioner’s website at www.DeKalbTax.org. Follow @dekalbtaxga on Twitter and Facebook for updates.

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