DeKalb property tax office reroutes entrance to expedite tax payments

Map provided by the DeKalb Tax Commissioner's Office.

DeKalb County, GA — The Tax Commissioner’s Office has rerouted the entrance at its Memorial Drive location to expedite tax payments.

Starting Sept. 19 through Sept. 30, Monday through Friday from 8 a.m. to 5 p.m., customers can temporarily use the UGA Extension office entrance at the front of the building. Extended hours will begin on Sept. 26, when the office will be open until 6 p.m.

“Our central office staff is now temporarily re-directing taxpayer traffic to the front of the building at the UGA Extension Office entrance,” Tax Commissioner Irvin J. Johnson said in a press release. “This temporary change will allow taxpayers to enter safely, avoid weather and speed up the payment process. Customers with a disability parking placard may still check-in at the Property Tax side entrance from Northern Avenue.”

Customers can also make payments online at DeKalbTax.org, or by drop box, mail or by phone.

City of Atlanta and DeKalb Tax Bills were mailed Sept. 15. The first installment is due Sept. 30 and the second installment is due Nov. 15.

Here’s more information about other payment methods:

— Online: dekalbtax.org/property-information. Credit/debit card payments are accepted; processing fees apply. There is no fee for paying by e-Check.

— Drop box: Secure gold drop box at the Memorial Drive or Clairmont Road tax office locations, or secure mail slot at South DeKalb Mall tax office location. Payment must be placed in the box by the due date (cash not accepted).

— Pay-by-phone: Call 770-336-7500, Monday – Friday, 8 AM – 5 PM. Payment does not apply to prior year, delinquent payments. Credit/debit card payments are accepted; processing fee applies.

— Mail: Mailed payment must be postmarked by the U.S. Postal Service by the due date to avoid late fees; metered or kiosk postage dates are not accepted as proof of timely payment.

“Remember to bring your tax bill stub and a valid Georgia ID or Georgia driver’s license,” the press release says. “Acceptable payment methods include a credit card, debit card, check or money order; processing fees apply for credit/debit card payments. General parking is available at the Extension Services lot and the Property Tax lot; disabled customers may use the Property Tax entrance off Northern Avenue. Security screening and temperature checks are required for service.”

People who haven’t received a tax bill can contact the Tax Commissioner’s Office.

“Property owners who have not received their bill may contact the tax office to avoid delays,” Johnson said. “Failure to receive a bill does not relieve the owner of the responsibility to pay taxes due. It is the property owner’s responsibility to inform our office of any mailing address changes.”

The tax bills are determined by the county and city millage rates and the county Property Appraisal Department sets property values. The deadline to appeal property assessments was in July and the deadline for homestead exemption was April 1, 2022.

“For questions about property appraised values, please call the county’s Property Appraisal Department at 404-371-0841. For questions regarding tax payment and exemptions, contact the Tax Commissioner’s Office at 404-298-4000 or [email protected],” the press release says. “Follow the Tax Commissioner’s Office on Twitter and Facebook at @dekalbtaxga or visit the website DeKalbTax.org for updates.”

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